Warehouse Customer Service Representative - Ida, Michigan
Culligan is seeking a front-line Warehouse Customer Service employee who ensures delivery of exceptional customer service through efficient and accurate handling of product in the warehouse, including incoming calls from customers, and service delivery measures. The Warehouse Customer Service Representative will be the first point of customer contact for general inquiries, scheduling service calls for customers, product delivery, and resolution for billing inquiries.
Candidates must be comfortable with all aspects of warehouse work to include: utilizing a forklift, stocking, inventory counts, loading and unloading product, equipment maintenance etc… The right person for this role will not only handle the customer service related & clerical duties, but will also learn to service and install water treatment equipment.
We are looking for someone who would like to learn a trade and advance their career in the service industry!
The Warehouse Customer Service person will build and maintain business relationships with customers and vendors by providing prompt and accurate service to promote customer loyalty.
The primary responsibility for this role is to deliver first class customer service and build customer satisfaction and loyalty.
Please note: Employees in this position will have some exposure to the elements, if it’s hot outside it will be hot in the warehouse
Being pleasant, knowledgeable, and a good listener, someone who balances the customer experience with know-how, tackling the challenging service inquiries with ease and resulting in satisfied customers. Being a pro-active team player comfortable to work independently but also enjoy the support and interaction of co-workers. Demonstrate a blend of professionalism and interpersonal skills that create a first class experience for the customer, while responding to any other duties as assigned by management.
Benefits: Our company always offers opportunity for advancement, competitive pay, and comprehensive benefits including Health, Dental, Vision Insurance, Company Paid Life + the option for additional supplemental life insurance, Disability, Critical Illness, and Accident supplemental plans, Flexible Spending Accounts, 401(k) with generous company match and Paid Time Off.
Hall’s Culligan is proud to be an Equal Opportunity Affirmative Action Employer and encourages minorities, females, veterans and those with disabilities to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. We will consider qualified candidates with criminal histories in a manner consistent with applicable law. Hall’s Culligan does not accept unsolicited resumes from staffing agencies, search firms or any third parties.