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Customer Service Representative - Wixom, MI

Customer Service Representative - Wixom, MI

Job ID 
2017-1560
# of Openings 
1
Job Locations 
US-MI-Wixom
Posted Date 
11/7/2017
Category 
Customer Service/Support
Region 
CRH Ohio LTD.

More information about this job

Overview

Customer Service Representative (CSR) 

Culligan of Ann Arbor / Detroit (located in Wixom, Michigan)

 

80th Anniversary w-Lulu

 

Culligan is looking for our next fantastic Customer Service Rep!  We are in search of a happy, energetic person who will be at work dependably and help our customers with a smile.  If you are looking for a position that will expand your experience as a Customer Service Representative without being stuck in a call center and you want to work for a fun, growing, stable company, we would like for you to apply! 

Responsibilities

This position is very important as the front line for assisting our customers with their drinking water and water treatment needs, always with the number one priority of keeping our customers happy!  The position will be resonsible for:

  • Answering incoming customer calls regarding billing issues, service on equipment, delivery, and general customer inquiries.
  • Scheduling service appointments for our technicians to repair residential and commercial equipment.
  • Printing and updating repair orders.
  • Maintaining a high level of professionalism with customers at ALL times.
  • Worksingclosely with all departments and management to stay updated on product knowledge and changes.
  • Any tasks that deem necessary to meet our customer needs.

Qualifications

We will provide training to you, but we need a few things from you! 

  • Must have a cooperative attitude
  • Reliable attendance, M-F 8am - 5pm
  • Type 40 WPM
  • Microsoft Office experience
  • Multi-line phone experience a plus

 

We are proud to be an Equal Opportunity Employer who offers employees chances at advancement and a competitive compensation and benefits package, including bonus opportunities in many positions, Health, Dental, and Vision insurance, a company-paid life insurance policy, Voluntary Life and Disability options, a 401(k) retirement plan with company-match, and paid time off!

 

 

Hall’s Culligan is proud to be an Equal Opportunity Affirmative Action Employer and encourages minorities, females, veterans and those with disabilities to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. We will consider qualified candidates with criminal histories in a manner consistent with applicable law. Hall’s Culligan does not accept unsolicited resumes from staffing agencies, search firms or any third parties. 

 

We are proud to be an Equal Opportunity Affirmative Action Employer that encourages minorities, females, veterans and those with disabilities to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. We will consider qualified candidates with criminal histories in a manner consistent with applicable law.