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Customer Service Rep (part-time) - Tiffin, OH

Customer Service Rep (part-time) - Tiffin, OH

Job ID 
2018-1638
# of Openings 
1
Job Locations 
US-OH-Tiffin
Posted Date 
2/8/2018
Category 
Customer Service/Support
Region 
CRH Ohio LTD.

More information about this job

Overview

Part Time Customer Service Representative - Culligan of Tiffin

 

Culligan of Tiffin is currently seeking the perfect candidate to join our office support team on a part-time basis, 20-22 hours per week.  We have a small team of dynamic individuals and we are looking for another Customer Service Representative team member who will represent our brand and create lifetime customers.  If you have customer service experience and you pride yourself on being able to multitask and complete projects on time with ease, this is the career for you!

 

If you are a positive thinker with excellent computer skills and the ability to multi-task in an ever changing work environment, we encourage you to apply today!

 

Responsibilities

 

  • Utilize multi-line telephone system to answer questions and assist our very important customers 
  • Service walk in customers for billing questions, payments, and/or purchasing products
  • Data entry/maintain customer records by updating service activity and account information in the database  
  • Resolve any product, billing, or service related requests, follow up with the customer to ensure complete customer satisfaction
  • Schedule, prepare, print, bill, and post repair or delivery work orders for service technicians
  • Work closely with our sales team, route drivers, and field service technicians to achieve optimal customer satisfaction

 

Qualifications

 

  • Customer Service experience in an administrative/office environment
  • Outstanding organizational skills with an ability to prioritize tasks in a fast paced fun environment
  • Strong work ethic (honesty and integrity are key for this position and to our organization)
  • Excellent written and communication skills
  • Multi-line telephone skills
  • Exceptional customer service skills
  • Billing and account maintenance experience preferred

  

The part-time CSR position will pay $11.00 per hour and will work 20-22 hours per week from 10am-2pm Mon - Friday.  If you're interested in part-time employment, why not join a fabulous team that offers a fun, family enviornment?!   Apply today!!  

 

Ready to apply? Email your resume directly to our hiring manager Kevin Shirey at kshirey@hallswater.com or apply through our career center at https://careers-hallswater.icims.com

 

Candidates are subject to pre-employment testing up to and including drug/alcohol screening, background check, motor vehicle record check, and D.O.T. physical, as applicable

 

Hall’s Culligan is proud to be an Equal Opportunity Affirmative Action Employer and encourages minorities, females, veterans and those with disabilities to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. We will consider qualified candidates with criminal histories in a manner consistent with applicable law. Hall’s Culligan does not accept unsolicited resumes from staffing agencies, search firms or any third parties.