Help Desk Technician II
Halls Culligan/PrairieFire Coffee Roasters
Hall’s Culligan Water and PrairieFire Coffee Roasters is searching for an experienced, detail oriented Help Desk Technician II to join our technology team. If you are looking for an opportunity to proactively and positively improve the information technology support and truly make a difference in a rapidly growing organization then this is the job for you! Our family of companies employs more than 800 people across nine states in over 30 locations.
The Help Desk Technician II will be responsible for providing technical assistance and support to employees with hardware /software and connectivity issues. This position will also be responsible for monitoring all tickets in the ticketing system and ensuring timely resolution and closure. The Help Desk Technician II will also work closely with team members for special projects and resolving complex issues.
The Help Desk is staffed between the hours of 7am and 7pm CST. This position will work a full time schedule that may vary between these hours based on the needs of the company.
Why should you work for Culligan?
Candidates are subject to pre-employment testing up to and including drug/alcohol screening, background check, motor vehicle record check, and D.O.T. physical, as applicable
Benefits: Our company always offers opportunity for advancement, competitive pay, and comprehensive benefits including Health, Dental, Vision Insurance, Company Paid Life + the option for additional supplemental life insurance, Disability, Critical Illness, and Accident supplemental plans, Flexible Spending Accounts, 401(k) with generous company match and Paid Time Off.
Hall’s Culligan is proud to be an Equal Opportunity Affirmative Action Employer and encourages minorities, females, veterans and those with disabilities to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. We will consider qualified candidates with criminal histories in a manner consistent with applicable law. Hall’s Culligan does not accept unsolicited resumes from staffing agencies, search firms or any third parties.